Gaming should be a source of entertainment — not stress or financial hardship. gf99 believes every player deserves to play in a safe and healthy environment. Our responsible gaming tools and policies are here to keep you in control at all times.
Gf99 puts every player's well-being and safety first. Use our tools and play on your own terms.
Set your own daily, weekly, and monthly deposit and betting limits. You will never be able to go beyond your budget.
You will receive periodic pop-up notifications reminding you how long you have been playing and how much you have spent.
Take a break from gaming for anywhere between 24 hours and 6 weeks. Your account will be restricted automatically during the cooling-off period.
If you need a long-term break, you can close your account for anywhere from 6 months to permanently. We respect that decision.
A strict age verification process ensures that only individuals aged 18 and above can access the gf99 platform.
Our expert support team is always here to help. Reach us via live chat or email.
Responsible gaming means enjoying gaming in a way that stays fun without risking financial or mental harm. At gf99, we believe every player's gaming experience should be fully in their control — conscious, intentional, and on their own terms.
Online gaming is a popular form of entertainment. Millions of people in Bangladesh enjoy slots, Live Casino, or Sports Betting every day. But like any form of entertainment, gaming can become a problem when it gets out of hand. Financial stress, strained relationships, and even declining mental health can all be consequences of uncontrolled gaming.
Gf99's responsible gaming policy exists for exactly this reason — so you can always enjoy yourself while staying within your limits. We want you to play because you want to, not because you're chasing losses.
Core principle: Gaming is a form of entertainment — not a way to make money. Set a budget, stick to it, and accept your losses when they happen.
Gaming addiction or problematic gaming habits often develop gradually. Ask yourself the following questions — if most of your answers are "yes", it may be time to seek support:
If more than 3 answers are "Yes", please reach out to gf99 support or use the self-exclusion option. Your well-being comes first.
Gf99 offers a range of powerful tools to keep your gaming experience safe. They are completely free to use and can be activated at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
Your account will be automatically locked once you reach a set loss amount. This is the most effective tool for protecting your monthly budget.
Set a daily time limit for gaming in advance. Once the time is up, you will be logged out automatically.
Get reminders every 15, 30, 60, or 90 minutes. Your screen will show how long you've been playing and the total amount spent in BDT.
Take a break from gaming for 24 hours up to 6 weeks. Deposits and gaming are completely disabled during this time.
Close your account for an extended period or permanently. Opening a new account during self-exclusion is not permitted.
The first step to responsible gaming is setting your own budget. Setting limits at gf99 is simple — it only takes a few minutes.
Log in to your gf99 account and click the profile icon in the top right corner.
Go to "Account Settings" or "Responsible Gaming". All limit tools are available there.
Choose whichever limit you need — deposit, loss, or session — and set your amount.
Daily, weekly, or monthly — choose the timeframe that works best for you.
Click the "Save" or "Confirm" button. Limit reductions take effect immediately.
A confirmation message will be sent to your registered email. Make sure to save it.
Important: Limit reductions take effect immediately. However, a 7-day cooling period applies to any limit increase — this is in place to protect you.
Sometimes the best decision is to stop completely. gf99 offers a self-exclusion option that keeps you away from the platform for a set period or permanently.
| Self-Exclusion Period | Description | Restart |
|---|---|---|
| 6 Months | Short-term break; gaming and deposits are fully suspended | Application required after the period ends |
| 1 Year | Medium-term break; all account privileges are suspended | Contact support after 1 year |
| Permanent | Account permanently closed; no changes possible | Cannot be restarted |
Once self-exclusion is active, any pending winnings can still be withdrawn from your account, but new deposits and betting are strictly prohibited. Our team will also not send you any promotional offers during this time.
If you attempt to open a new account during a self-exclusion period, we will detect it and close that account.
Gf99 strictly enforces an 18+ policy. Age verification is mandatory at registration, and any account flagged as suspicious is immediately placed under review.
Advice for Parents:
If you suspect a minor is using your account, contact our support team immediately. We will investigate and take the necessary action.
gf99 is strictly prohibited for anyone under 18. No account is activated without legal age verification.
Problem gambling is a recognized mental health condition, and seeking professional help is completely normal. We want you to know that support is within reach and you are not alone.
Gf99 Support Channels:
Please note:
Seeking help is not a sign of weakness — it takes courage. If gaming is affecting your life, talk to us. Our support team will guide you without judgment.
The gf99 support team is trained in responsible gaming. Your information will be kept completely confidential.
Answers to the most frequently asked questions about responsible gaming.